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  If in the unfortunate situation that a part does have to be ordered, you will be offered temporary heating and we will try to repair the breakdown as soon as possible.Due to our ISDN telephone system you will be given a dedicated telephone which will direct you straight through to the dedicated service department that will deal with your enquiry.  Thus, avoiding delays and allowing us to arrange a suitable appointment quickly and efficiently. 

You will also be given a time frame (within 3 hours) of when an engineer will call allowing you to have as little disruption to your day as possible.If you would like further information please contact the SERVICE DEPARTMENT.

What is a Supercover Options Plan?

Your central heating system is likely to develop faults.  Although regular servicing can prolong the life of your boiler, faults can still occur and some repairs can cost you in excess of £300.00. Read & Errington have developed the Supercover Options Plan in order to protect you against expensive repair costs.  We will also provide a yearly service on the appliance to make sure it is running safely and efficiently.This service is tailored for our own installations only, therefore allowing us to have a quicker response time to your breakdown requirements. Benefits having your central heating covered against any breakdowns allows you to not have to worry about any unexpected charges that may occur. 

A call out within 24 hours is normally provided and the engineer does carry a selection of parts therefore, where possible, we will try to repair the problem on the first visit.

 
Copyright © 2006 Read & Errington - All Rights Reserved

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